Refund policy

✅ Easy Replacement & Refund Policy”   

At Gadget2Guru, we aim to provide you with the best quality products and a smooth shopping experience. If something goes wrong, we’re here to help.

✅ 7-Day Easy Replacement Guarantee

We offer a 7-Day Easy Replacement Guarantee for all eligible products to ensure your satisfaction.
You can request a replacement if:
You received a damaged product
You received a defective product
You received the wrong item

We do not accept returns in the following cases:
Product has been used or damaged by the customer
Change of mind after delivery
Product is not in original packaging

📸 Unboxing video is mandatory for any damage/defect claims

To claim any damage or defect:
👉 You must provide a clear unboxing video
👉 The video should show sealed package opening
Without this, your request may not be approved.

⏱ Reporting Time
You must report the issue within 48 hours of delivery
Requests after this period may not be accepted

🔄 Replacement Process
Contact us via WhatsApp or Email
Share:
Order ID
Issue details
Photo/Video proof
Our team will verify and approve your request
We will arrange a replacement within 3–5 business days

Refund Policy
Refunds are only applicable if:
Replacement is not available
Or the issue is verified and approved

💳 Refund Method:
Prepaid Orders: Refunded to original payment method
Cash on Delivery (COD): Refunded via UPI or Bank Transfer

⏳ Refund Timeline
Refund will be processed within 5–7 business days after approval

🚚 Return Shipping
In case of damaged/defective product, we may arrange pickup OR guide you for return
Return shipping charges (if any) will be covered by us only for valid cases

📞 Need Help?
If you have any questions, feel free to contact us:
📧 Email: ixabbasi27@gmail.com
📱 WhatsApp: 9289428263

We are committed to providing genuine products and fair support. Your satisfaction is our priority.